Our Kurtos Training Center is situated in Gabrovo, Bulgaria (a small country in the European Union). The nearest international airport is Sofia Airport (200km from Gabrovo). If you rent a car, you can add the following address in the navigation: bul. Mogilyov 2, Gabrovo 5300, Bulgaria or GPS coordinates: N42.881152, E25.313361.

You can visit our online shop, choose and customise the products you want to buy, then go to the Shopping Cart, choose your shipping destination and find out the final price with the shipping costs. If you can't find your shipping destination or you want to double check the shipping costs, feel free to contact us. We will assist you to find the best possible solution. Please note that import duties, taxes and charges are not included in the item price or shipping cost. These charges are buyer's responsibility. Please check in your country's customs office to determine what these additional costs will be.

Yes, all our ovens have 2 years limited back-to-base warranty for manufacturing defects. The service base is situated in Burgas, Bulgaria. In case of malfunction all spare parts and their replacement in our base are free for the customer. All shipping or other additional costs are customer’s responsibility. ​ However, if something happens, the fastest and easiest way to solve the problem is to send you spare parts with video tutorial how to replace it.

The mix should be kept in a dry and cool place (Temp ≤ 25ºC, RH ≤ 65%). The Shelf life is 9 months from the production date.

Our Chimney Cake Mix is highly concentrated. Normally it is packed in PE-lined multilayer paper bags of 15kg. From one 15kg bag you can prepare 840pcs BIG Chimney Cakes (170g each) or 1680pcs CONE, SMALL or SLIM Chimney Cakes (85g each). For the US market only our mix is packed in 30lb boxes. Each box contains 3x separately sealed 10lb bags. From one 30lb box you can prepare 754pcs BIG Chimney Cakes (6oz each) or 1508pcs CONE, SMALL or SLIM Chimney Cakes (3oz each).

Our company Solarika Ltd. is the manufacturer of all ovens and accessories listed in our site. All products at www.TheChimneyCakes.com are made in Bulgaria - part of European Union. Our machines are marked with CE (European Conformity sign).

We accept Credit / Debit CARDS, PayPal, Bank Transfers, Wise, etc. PayPal is the most secure payment method, because they offer Purchase Protection. It means that if you don't receive the item that you ordered, you may qualify for Purchase Protection, and PayPal will reimburse you for the full purchase price. We always use delivery methods with tracking and insurance included.

Go to our online shop. Select the items you would like to order and add to cart. Click at VIEW CART button. Select your delivery destination at the “Order summary” field. The site will automatically calculate the shipping costs to your destination for the items in your shopping cart. Of course, you can always contact our team at solarikaltd@gmail.com or via the CHAT WITH US button and ask all your questions. We will be glad to answer them and help you with all the information you need to know.